Terms

ORDER TIMELINE
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Our company handcrafts all products within 7-21 business days.
Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made
Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.
Both are handmade but the pre-made is shipment ready while the made-to-order products take 1-2 weeks to be created for you.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER
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The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:
* Please light hand wash only
* No harsh chemical or heavy scrubbing

Your product(s) can be damaged if:
* Dropped
* Left out in elements
* Machine washed

Color chart

Please use our color charts to prevent errors in ordering. Please check listings to see current available colors. Not all colors shown here will be available. Please see listings for current selections.

Custom orders

We always love creating new products from scratch.
Please contact us for a quote.
Custom orders can have a lengthier processing time.
Ask us for details.

SHIPPING
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Our company ships through the following carriers
*USPS

International shipping is not currently available
Zoey Christina is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during importation of your package.

Cost calculations

We do our best to apply fair shipping costs to each order.

Timeline
Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 1-2 weeks to be handmade.

RETURNS

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Personalized and/or customized goods are non returnable due to the customization to the products. Although, I would gladly assist you if any issues arise.

Exchanges
We only replace items if they are defective or damaged.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Instant download and Digital file terms

If a monogram font is shown with the sample image it is NOT included in the bundle! Unless otherwise stated in the item description.

Small Commercial Use is Ok!

You may use these files for the following:
1. Creating items for your own personal use
2. Small business use for items you are selling, up to 100 items
With this listing you may sell PHYSICAL products only that you’ve made from this file.
3. You may use my files to make up to 100 physical items, after that you are expected to purchase the file again. This will grant you access to use it for 100 more items. Or you may buy an unlimited license if available.

These files MAY NOT be used for the following:
1. Reselling my files as digital files or as your own work (This includes all parts of my files in any way)
2. Files may not be reused as digital files.
3. All images used must be used with your watermark if you will be advertising with it.
4. My files may not be shared with anyone.
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My files are NOT to be SOLD/TRANSFERRED/SHARED for any reason whether they are edited or unedited. Any file made with my product, is my intellectual property. Using any of my files as a base for your file doesn’t transfer my ownership.